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TeleTech Work At Home Inbound Customer Representative
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Description
Teletech@Home Inbound Sales Representative
Location: UK Wide
Position requires that potential candidates be available to work 22-26 hours at the following times:
Monday - Friday 4:30 PM - 11:00 PM – candidates must be available to start weekday shifts at 4:30 PM
Saturday & Sunday, 8:30 AM – 6:00 PM –candidates must be available to work on the weekends
TeleTech@Home is the only large scale home working operation in the UK that offers employees both the security of a permanent contract and the stability of a salaried job- with all of the benefits you would get if you were working as a member of our on-site staff in one of our four UK contact centres.
As a TeleTech@Home employee you will never have to set foot outside your home to meet the requirements of your job.
TeleTech is a team of winners, who understand that success is a combination of working hard and working smart. You will succeed in this role by living these values, along with the following attributes:
- Making it a priority to fully understand your customer to be able to recommend the right products at the right time
- Excellent oral and written communications skills, to make the message clear and overcome objections in a succinct and compelling manner
- High integrity and strong work ethic
- Positive attitude with confidence and a results focus
- A commitment to providing the highest level of customer service to your customers
Let's face it, being successful in sales is all about achieving quotas; and this role is no different. You will have minimum sales targets that you will need to meet to be successful.
You will achieve your goals by providing exceptional customer service for inbound sales calls. You will also receive on-going training seminars to develop and maintain product knowledge, knowledge of our company, partner, industry, sales skills, and computer skills.
Responsibilities
Answer inbound sales calls from consumers and small to medium businesses.
Data entry of a variety of required profiling information for all customers who call in.
Data entry will also be necessary to compile quotes, orders, and related reporting tools.
Attain minimal levels of sales revenue performance based on existing tenure-based goals
Other related duties as assigned.
Salary
Basic salary £6.00 per hour plus commission
Shifts
Monday - Friday 4:30 PM - 11:00 PM – candidates must be available to start weekday shifts at 4:30 PM
Saturday & Sunday, 8:30 AM – 6:00 PM –candidates must be available to work on the weekends
Benefits Include:
Free Private Health Insurance
Contributory dental scheme
Contributory Pension Plan
Company discount scheme
Essential criteria
Minimum six months general sales experience or one or more years experience in customer service call center required.
You will need a basic working knowledge on Microsoft Office programs, as well as the ability to efficiently navigate your way through a variety of business & web applications.
Excellent data entry skills
Here are the IT requirements you will need to meet to be able to do this job:
You need a ADSL or High speed broadband internet connection
You need a Land line telephone service
You need a Personal computer with 1GHz processor or better
You need a PC compatible with at least 256MB of memory
You need a Sound card
You need PC Speakers
You need a CD ROM drive (can be the one built into your computer)
Please apply on-line at www.hirepoint.com/athome or email CV to home@teletech.com
Or by clicking the following link
https://teletech.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=110140
£6.00 p/h
George Mercado
Always mention ujob.co.uk when applying by phone or post !
3033979219 ext 43087
83
Customer Services
TeleTech
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Work At Home Customer Service Representative - Inbound Sales
